MrPunter Casino Data Protection

At MrPunter, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access our platform at mrpunter.com. Whether you're completing MrPunter casino registration, logging in through the MrPunter login page, or simply browsing our games, we want you to understand exactly how your data is handled. By using our services, you agree to the practices described in this document.

Who We Are

We are Adonio N.V., a company incorporated in Curaçao with registration number 156480. Our casino operates under a Curaçao gaming licence, and we are responsible for all personal data processed through the MrPunter platform. If you have any questions about this policy or how we handle your information, you can reach us at support@mrpunter.com.

What Information We Collect

When you interact with our casino — whether during mrpunter casino login, making a deposit, or contacting our support team — we may collect the following types of information:

Personal Identification Data

Full name, date of birth, and nationality
Email address, phone number, and residential address
Government-issued identification documents for KYC verification
Username and account credentials used during MrPunter login

Financial Information

Payment method details (card numbers, crypto wallet addresses)
Transaction history, including deposits and withdrawals
Information related to your chosen currencies, including EUR, USD, GBP, AUD, CAD, NZD, and supported cryptocurrencies such as BTC, ETH, and USDT

Technical and Usage Data

IP address, browser type, and device information
Pages visited, time spent on the platform, and game activity logs
Cookies and similar tracking technologies (see our Cookie section below)
Data related to our mrpunter app and mobile-optimised web sessions

How We Use Your Information

Here at MrPunter, we use the data we collect for a range of legitimate purposes that are necessary to operate our platform and provide you with a safe, personalised experience:

To process your registration, manage your account, and facilitate secure mrpunter casino login
To verify your identity in line with our KYC and AML obligations under our Curaçao licence
To process deposits and withdrawals across all supported payment methods
To administer bonuses such as our welcome offer, mrpunter casino bonus promotions, and ongoing loyalty rewards
To operate our VIP loyalty programme and personalise offers based on your activity
To send you relevant communications about promotional offers, including details of any mrpunter promo code or mrpunter bonus updates
To detect fraud, prevent money laundering, and ensure responsible gambling compliance
To improve our platform, including our games catalogue and mobile experience
To provide multilingual customer support via live chat (24/7) and email

Cookies and Tracking Technologies

Our MrPunter platform uses cookies and similar technologies to enhance your browsing experience and analyse how players interact with our site. Cookies help us remember your preferences, maintain your session after MrPunter casino login, and deliver relevant content.

We use the following types of cookies:

Essential cookies – required for the platform to function, including login sessions and security features
Analytics cookies – used to understand how players navigate our site and improve performance
Marketing cookies – used to deliver personalised promotional content and track the effectiveness of our campaigns
Preference cookies – used to remember your language, currency, and display settings

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our platform.

How We Share Your Data

We do not sell your personal data to third parties. However, we may share your information with trusted partners in the following circumstances:

Payment processors – to facilitate deposits and withdrawals through Visa, Mastercard, bank transfer, MiFinity, and supported crypto networks
Game providers – including Pragmatic Play, Hacksaw Gaming, BGaming, Spinomenal, and others, to deliver our catalogue of over 8,000 games
Regulatory and legal authorities – when required to do so by law or our Curaçao licence obligations
KYC and fraud prevention services – to verify player identity and prevent financial crime
IT and platform service providers – who assist us in operating mrpunter casino online securely

All third parties we engage with are required to handle your data responsibly and in accordance with applicable data protection laws.

Data Retention

We retain your personal data for as long as your account remains active and for as long as required by applicable law — typically a minimum of five years following account closure. This is necessary to comply with anti-money laundering regulations and gaming licence requirements. Once your data is no longer needed, we securely delete or anonymise it.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

The right to access the personal information we hold about you
The right to request correction of inaccurate data
The right to request deletion of your data, subject to our legal obligations
The right to withdraw consent for marketing communications at any time
The right to lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us at support@mrpunter.com. We will respond to your request within a reasonable timeframe.

Security of Your Data

We are committed to protecting your personal information. Our MrPunter Casino platform employs industry-standard security measures, including SSL encryption, secure server infrastructure, and strict internal access controls. Our financial department operates Monday to Friday, 6 AM–5 PM GMT, and all payment processing is handled through secure, verified channels.

While we take every reasonable precaution to safeguard your data, no system is completely immune to risk. We encourage you to use a strong, unique password for your MrPunter account and to never share your login credentials with anyone.

Restricted Countries and Compliance

Our services are not available to players in certain jurisdictions, including the USA, Russia, Ukraine, Sweden, Bulgaria, and others listed in our Terms and Conditions. We use geolocation and verification tools to enforce these restrictions. If we determine that a player is accessing our platform from a restricted country, we may suspend their account and withhold funds in accordance with our legal obligations.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we make significant changes, we will notify you via email or a prominent notice on our platform. We encourage you to review this policy periodically to stay informed about how we protect your data. Continued use of our services after any update constitutes your acceptance of the revised policy.

If you have any questions about mr punter gambling practices, data protection, or this policy in general, please don't hesitate to contact our support team at support@mrpunter.com. We're here to help.

Content updated: July 23, 2026